Privacy policy

Your privacy matters to us. This Privacy Policy explains how Glitchy Feels collects, uses, and protects your personal information when you visit glitchyfeels.com and make a purchase.

2.1 Information We Collect

We may collect the following types of information:

•       Personal identification information: name, email address, phone number, shipping and billing address.

•       Payment information: processed securely through our payment provider (we do not store full card details).

•       Order and transaction data: purchase history, order status, and related communications.

•       Device and usage data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).

2.2 How We Use Your Information

•       To process and fulfill your orders.

•       To communicate with you about your order, shipping updates, and customer service inquiries.

•       To send promotional emails and offers (you may opt out at any time).

•       To improve our website and product offerings.

•       To comply with legal obligations.

2.3 Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

•       Fulfillment and shipping partners who process and deliver your orders.

•       Payment processors (e.g., Shopify Payments, PayPal) for secure transaction processing.

•       Analytics providers (e.g., Google Analytics) to understand website traffic.

•       Legal authorities if required by law.

2.4 International Data Transfers

As we ship internationally, your information may be transferred to and processed in countries outside of the United States. By using our site and placing an order, you consent to such transfers. We take steps to ensure your data is handled securely in accordance with applicable privacy laws.

2.5 Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust cookie settings in your browser at any time, though some site features may not function properly if cookies are disabled.

2.6 Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, contact us at support@glitchyfeels.com.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). EU/EEA residents may have rights under the General Data Protection Regulation (GDPR).

2.7 Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

2.8 Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

2.9 Contact

For privacy-related inquiries, contact us at support@glitchyfeels.com.