Shipping policy

Glitchy Feels ships worldwide. Because we are a dropshipping store, orders are fulfilled by our third-party supplier partners and shipped directly to you. Please read the details below so you know what to expect.

4.1 Processing Time

Orders are typically processed and dispatched within 1-5 business days of payment confirmation. Processing time does not include weekends or public holidays. You will receive a shipping confirmation email with tracking information once your order is dispatched.

4.2 Domestic Shipping (United States)

•       Estimated delivery: 5-12 business days after dispatch.

•       Shipping methods and costs are displayed at checkout.

•       Free shipping may be available on qualifying orders — check our website for current promotions.

4.3 International Shipping

•       We ship to most countries worldwide.

•       Estimated delivery: 10-30 business days after dispatch, depending on destination and customs processing.

•       International shipping costs are calculated at checkout based on destination and order weight.

•       Delivery times are estimates and may vary due to carrier delays, customs procedures, or other factors beyond our control.

4.4 Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We are not responsible for delays caused by customs processing.

4.5 Tracking Your Order

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24-48 hours to appear after dispatch. If you have not received tracking information within 5 business days of placing your order, please contact us.

4.6 Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at support@glitchyfeels.com with your order number. We will investigate with our fulfillment partners and work to resolve the issue as quickly as possible.

Note: Glitchy Feels is not responsible for delays caused by carrier disruptions, extreme weather events, customs holds, or incorrect shipping addresses provided by the customer.

4.7 Incorrect Shipping Address

Please double-check your shipping address before completing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately at support@glitchyfeels.com and we will do our best to correct it before the order ships.

4.8 Contact

For shipping inquiries, email us at support@glitchyfeels.com.